Shipping Policy

1. Order Processing Time

  • Processing Window: Within 1–3 business days (excluding weekends and holidays).
  • Order Cut-Off Time: 5:00 PM (GMT-07:00) – Mountain Standard Time (Denver).
  • You’ll receive:
    • Order Confirmation Email
    • Shipping Notification with Tracking

2. Estimated Delivery Times

  • Domestic (U.S.):
    • Standard Shipping: 3–6 business days
  • International:
    • Standard International Shipping: 10–20 business days
  • Note: Delivery time may vary based on location, customs, and local couriers.

3. Shipping Rates

  • U.S. Orders: Flat rate $7
  • International Orders: Flat rate $14

4. International Shipping & Customs

  • Ships to most countries worldwide.
  • Customers are responsible for customs duties and import taxes, which vary by country.
  • Wattina is not liable for delays caused by customs processing.

5. Order Tracking

  • A tracking number is provided via email after your order ships.
  • You can track the package using the carrier’s website.

6. Address Accuracy

  • Please double-check your shipping address.
  • Wattina is not responsible for delays or losses due to incorrect or incomplete address info.

7. Lost or Damaged Packages

  • Contact: support@wattina.com if your package is lost or damaged.
  • Wattina will coordinate with the carrier to resolve the issue.

8. Contact Information

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