Wattina provides a secure and transparent shopping experience for customers in the United States and most international locations, except where restricted by law. If your country is not supported, you will not be able to complete the checkout process.
These Billing Terms & Conditions outline our policies regarding payment, billing, order processing, shipping, returns, cancellations, and fraud prevention.
1. Accepted Payment Methods
We accept the following secure payment options:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All payments must be authorized and processed in U.S. Dollars (USD).
2. Payment Accuracy
The billing information entered during checkout must exactly match the details on file with your bank or card issuer.
Incorrect or mismatched information may result in delays or cancellation of your order.
3. Order Processing
Orders are usually processed within 1 to 3 business days (excluding Sundays and U.S. holidays).
Your total amount at checkout includes the product price, applicable taxes, and shipping fees.
You will receive a confirmation email after placing your order, followed by a shipping notification once it is dispatched.
4. Shipping Information
We offer shipping within the United States and to international destinations.
Estimated Delivery Times:
- United States: 3–6 business days
- International: 10–20 business days (delivery time may vary by location)
Flat Shipping Rates:
- U.S. Orders: $9 flat rate
- International Orders: $14 flat rate
Please note that shipping timelines are estimates and may be affected by location, weather conditions, or carrier-related delays.
5. Returns & Refunds
You may return eligible items within 28 days of receiving your order.
- For damaged or defective items, contact support@wattina.com.
- Customers are responsible for return shipping on non-defective items.
- Returned products must be unused and in their original packaging.
Please refer to our Returns & Refunds Policy for full details and return instructions.
6. Order Cancellations
You may request an order cancellation before shipment by contacting support@wattina.com.
Once an order has shipped, it cannot be canceled. In that case, please follow our return process.
Please note: Shipping fees are non-refundable once the order has been dispatched.
7. Fraud Prevention
To maintain a secure shopping environment, we may request additional identity verification, such as:
- A government-issued photo ID
- Phone number verification
Wattina reserves the right to cancel any transaction that appears suspicious, unauthorized, or violates our store policies.
8. Policy Updates
These Billing Terms & Conditions may be revised periodically.
We recommend reviewing this page regularly to stay informed of any updates.
9. Contact Us
For questions about billing, payment, shipping, or returns, please contact:
Email: support@wattina.com