At Wattina, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.
1. Information We Collect
a. Personal Information
We may collect the following personal details when you create an account, place an order, or contact us:
- Full name
- Email address
- Shipping and billing address
- Phone number
b. Payment Information
When making a purchase, your payment details (e.g., credit or debit card information) are processed securely by our third-party payment provider.
We do not store or have direct access to your full card details.
c. Website Usage Data (Traffic Information)
We may collect anonymized data such as:
- Browser type and device
- IP address
- Pages visited and links clicked
- Time spent on the site
This data helps us improve the website and understand how users interact with it.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order status and updates
- Respond to customer inquiries and support requests
- Send promotional emails (only if you have opted in)
- Customize and improve your shopping experience
- Analyze site performance and usage behavior
3. Sharing Your Information
We do not sell or rent your personal information to third parties for marketing purposes.
We may share necessary data with:
- Payment processors to complete secure transactions
- Shipping carriers to deliver your order
- Service providers that support our operations (e.g., web hosting, analytics)
All partners are contractually obligated to maintain the confidentiality and security of your information.
4. Security Measures
To protect your personal data, we implement industry-standard security protocols, including:
- SSL encryption for all transactions
- Firewalls and access controls to limit internal data access
- Routine reviews of our security practices
While we strive to safeguard your data, no system is 100% secure. We recommend using a strong password and regularly monitoring your account activity.
5. Accessing & Updating Your Information
You can log in to your account at any time to update your personal information.
If you wish to delete your account or request the removal of your personal data, please contact us at:
Email: support@wattina.com
6. Cookies
We use cookies to:
- Remember your preferences
- Track website performance and analytics
- Customize your shopping experience
You can manage or disable cookies in your browser settings. Please note that some website functions may be affected if cookies are disabled.
7. Updates to This Privacy Policy
This policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your information.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your privacy rights, please contact:
Email: support@wattina.com