Wattina is committed to providing fast, reliable, and transparent shipping for every order. This Shipping Policy outlines how we process, ship, and manage deliveries, including timeframes, fees, and guidance for potential delivery issues.
Website: https://wattina.com
Please note: Our services are available in the United States and most international countries, except where prohibited by law. If your country is not supported, checkout will not be available at the time of purchase.
1. Business Days
Our standard business days are Monday through Saturday, excluding U.S. public holidays.
Orders placed on Sundays or holidays will be processed on the next available business day.
2. Shipping Origin
We fulfill orders from various locations, including the United States and select international fulfillment centers, depending on product availability and the customer’s shipping address.
3. Order Processing Time
- Orders are processed within 1 to 3 business days from the time your order is confirmed.
- Order Cut-Off Time: 5:00 PM (GMT-07:00) – Mountain Standard Time (Denver).
- During peak seasons or promotional events, processing may take longer.
- If a delay occurs, we will notify you via email.
4. Estimated Delivery Times
- United States: 3–6 business days after processing
- International Orders: 10–20 business days after processing
Please note that delivery times may vary due to factors such as location, carrier capacity, customs processing, or weather disruptions. Estimates do not include processing time.
5. Shipping Fees
- U.S. Orders: Flat rate of $9
- International Orders: Flat rate of $14
Shipping fees are calculated and displayed clearly during checkout before payment is completed.
6. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
You can track your shipment through the carrier’s official website using this number.
7. Incorrect Address or Failed Delivery
Please verify your shipping address carefully before completing your order.
- Wattina is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
- If an order is returned due to an incorrect or undeliverable address, additional shipping fees may apply to reship the package.
8. Returns & Refunds
You may return items within 28 days from the date you received your order.
Items must be unused, in original condition, and include all original packaging.
Please refer to our Returns & Refunds Policy for detailed return instructions.
9. Contact Us
For any shipping-related questions or concerns, feel free to contact us:
Email: support@wattina.com